Eyevisiondowntowndenver reviews

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Joseph Brown

google

1

Called in to possibly schedule an appointment, when describing my concerns I was advised to speak with an Ophthalmologist and was hung up on. I don't care how busy you are, you don't hang up. Rude customer service, I can't speak for the actual experience in house.

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Deborah Longnecker

google

2

I've worn glasses since I was about 8, my vision has steadily been getting worse. Last time I had an exam I was 17 and i was legally blind in my left eye... Your vision doesn't just turn around from a -4 to a -2 over night either. There are two separate doctors here. One does the lens fitting for glasses only, the other does the fitting for contacts. The doctor, Jafar (not kidding), for contacts..is an idiot. He barely speaks English and will not listen to a word you say. My first day in they did both exams. My glasses seemed normal, Left eye got better a -3.00 over the course of 2 years, right went to a -2.75. Contacts were a HUGE ordeal. Before even walking in I had called my insurance to make sure EVERYTHING was covered, I double checked it too. Well, Mr. Jafar charged me $150 for a premium fitting and contacts that weren't fully covered by my insurance. Yeah, no. He gave me a left contact for an astigmatism, that HURT my eye and he refused to listen when I explained that it hurt and was extremely difficult to take out. I told him I wanted Acuve Advance (which is fully covered by my insurance) and he started to fight with me about it. I went in 48hours later and he told me that my prescription had changed from -4 to -2 in my left eye. THAT DOES NOT HAPPEN. This went on for 2 months. I called my old eye doctor and explained the situation and asked him to fax over my prescription to this doctor. Mr. Jafar called me to tell me that my old doctor was wrong and that he was right. I did a double check, went into TARGET OPTICAL and got my prescription done again. I could actually see and not get massive headaches. I requested that Mr. Jafar give me Acuve Advance. Today I went in to get my AA contacts, he told me that he only had one box and that it was going to cost me $55 dollars to get it. I repeated the same thing: They are FULLY covered by my insurance. He got fussy with me, so I asked for my full prescription and pupilary distance so I could order both my contacts and glasses online. He got mad and said: I can't do that. It will cost you $15 and I have to write you a check for $20. ...I can get my pupilary distance checked at ANY Eye Doctor in a 5 mile radius for FREE. I took the $20 dollar refund and left. Never going back, worst eye doctor in the state.

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Jack Mencke

google

Jack, Thank you for the five stars, hope you enjoy your new glasses and sunglasses!

1627575855

5

It's my favorite eye glass shop. Always great customer service. Great products. What I like most is they always take care of you once you own glasses from here.

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Susan DiNardo

google

Hi Susan, We are happy to hear you like the new glasses!!

1540834901

5

This optometrist saved me last week! I moved here two weeks ago from another state and, somewhere in the relocation, I lost my dedicated computer glasses. Here I am with a brand new job and I couldn't focus on the computer very well. I called Eye Vision (the closest optometrist to my job) and they told me they could have replacement glasses ready that same day. I called my previous optometrist to get my prescription and they said there's no way this new optometrist could get me glasses in one day, but they were wrong! The glasses were ready in just a couple of hours!! The optometrist at Eye Vision was knowledgeable and helpful. I highly recommend Eye Vision Downtown.

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Daniel Adams

google

2

Was told I couldn't be fitted with contacts and give a temp pair of glasses I paid for and then when I wouldn't sign a note that I understood they were temps he litterly chased me out of the store and physically blocked me